[Chine] Hobbyking
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Pseudon
mrdragon91
6 participants
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[Chine] Hobbyking
Pour ceux qui ne connaissent pas l'adresse et ceux qu'ils vendent.
http://www.hobbyking.com/hobbyking/store/index.rc
Pas beaucoup de chassis drift et TT mais beaucoup d'avion, de bateaux et d'hélico
Beaucoup d'accus, d’électronique etc.....
http://www.hobbyking.com/hobbyking/store/index.rc
Pas beaucoup de chassis drift et TT mais beaucoup d'avion, de bateaux et d'hélico
Beaucoup d'accus, d’électronique etc.....
mrdragon91- Messages : 325
Date d'inscription : 21/01/2012
Age : 49
Localisation : Bordeaux Bastide
Re: [Chine] Hobbyking
certainement le moins cher pour les accus, chargeurs, contrôleurs, servos, etc...
j'ai utilisé ce site plusieurs fois, c'est sérieux, rapide et j'ai toujours échappé à la douane.
j'ai utilisé ce site plusieurs fois, c'est sérieux, rapide et j'ai toujours échappé à la douane.
Pseudon- Messages : 30
Date d'inscription : 04/03/2012
Age : 55
Localisation : Sainte Eulalie
Re: [Chine] Hobbyking
Nouveauté:
http://www.hobbyking.com/hobbyking/store/__24068__1_10_Scale_Crash_Barrier.html
Oliver33 c'est pour toi
http://www.hobbyking.com/hobbyking/store/__24068__1_10_Scale_Crash_Barrier.html
Oliver33 c'est pour toi
mrdragon91- Messages : 325
Date d'inscription : 21/01/2012
Age : 49
Localisation : Bordeaux Bastide
Re: [Chine] Hobbyking
Pour bouffer de la carro neuve ?
olive33- Messages : 173
Date d'inscription : 12/02/2012
Age : 57
Localisation : LE TAILLAN
Re: [Chine] Hobbyking
c'etait pour olivier33 ou olive33 ??? Comme tu l'as écrit, du coup , j'hésite !
olive33- Messages : 173
Date d'inscription : 12/02/2012
Age : 57
Localisation : LE TAILLAN
Re: [Chine] Hobbyking
non cet guliver a qui il penser je crois
japan33- Messages : 51
Date d'inscription : 22/01/2012
Localisation : bordeaux
olive33- Messages : 173
Date d'inscription : 12/02/2012
Age : 57
Localisation : LE TAILLAN
Re: [Chine] Hobbyking
Je viens de recevoir un mail de chez eux:
Dear Marcel,
URGENT UPDATE
Our International Warehouse based in Hong Kong has been affected by changes in Hong Kong Customs policy. The new Customs Department policy is to inspect ALL parcels leaving Hong Kong (not just HobbyKing) and is refusing to accept shipments containing certain items.
This has caused two major issues that I wish to address:
Issue One
All orders containing lithium-based batteries that were placed between the 23rd of September and 2nd of October have been refused by customs and are being returned to our shipping dock in Hong Kong. Some orders not containing these items could also have been affected. This has also caused further delays to orders containing these items due to the backlog.
To remedy this, we at HobbyKing are upgrading all returned shipped items to a premium courier provider that will deliver your parcels to you shortly.
Issue Two
Due to the above issue, our Customer Service channel has been overwhelmed. This means that unfortunately all customers will have difficulty contacting Customer Service and for this we sincerely apologise.
If you are trying to contact customer service, please know that we WILL get back to you as soon as possible. To improve efficiency and improve response time, we request that you create just ONE support ticket. Your help on this matter is greatly appreciated.
To ensure that this does not happen again, we are:
- Integrating SCS Express as a shipping option from Hong Kong to Europe. SCS have their own in-house Customs officers which will streamline the process and ensure faster dispatch and delivery.
- Establishing another Customer Service Centre in the United States which will be staffed by modelers and will be able to answer all technical product enquiries. This is in addition to our two other Customer Service Centers.
- Expanding our existing EU warehouse so that more customers can enjoy lower shipping costs and receive their orders quickly.
- Negotiating with different shipping companies to be able to offer a complete range of shipping options.
As you can see, we are urgently taking steps to fix this issue. We have all hands on deck packing orders and answering emails (from Senior VPs to secretaries to janitors) to ensure that this backlog is met. We expect to be up-to-date within the a couple of weeks.
Please know that we strive to provide you with the best possible service. We regret any inconvenience or frustration that you have experienced.
Your patronage is important to us, and we hope that you will continue to give us opportunities to serve you.
Sincerely,
En gros pour les non anglophone (je me la péte ......lol). Les douanes Chinoise inspectent tout les colis sortant de leur pays et refusent de laisser partir par avion les colis où se trouverait des accus lipo (ils font comme l’Angleterre). Donc pour remédier au problème hobbyking va fournir à ses dépôt CE plus d'accus, vu qu'ils font le voyage par bateau.
Voilà a+
Dear Marcel,
URGENT UPDATE
Our International Warehouse based in Hong Kong has been affected by changes in Hong Kong Customs policy. The new Customs Department policy is to inspect ALL parcels leaving Hong Kong (not just HobbyKing) and is refusing to accept shipments containing certain items.
This has caused two major issues that I wish to address:
Issue One
All orders containing lithium-based batteries that were placed between the 23rd of September and 2nd of October have been refused by customs and are being returned to our shipping dock in Hong Kong. Some orders not containing these items could also have been affected. This has also caused further delays to orders containing these items due to the backlog.
To remedy this, we at HobbyKing are upgrading all returned shipped items to a premium courier provider that will deliver your parcels to you shortly.
Issue Two
Due to the above issue, our Customer Service channel has been overwhelmed. This means that unfortunately all customers will have difficulty contacting Customer Service and for this we sincerely apologise.
If you are trying to contact customer service, please know that we WILL get back to you as soon as possible. To improve efficiency and improve response time, we request that you create just ONE support ticket. Your help on this matter is greatly appreciated.
To ensure that this does not happen again, we are:
- Integrating SCS Express as a shipping option from Hong Kong to Europe. SCS have their own in-house Customs officers which will streamline the process and ensure faster dispatch and delivery.
- Establishing another Customer Service Centre in the United States which will be staffed by modelers and will be able to answer all technical product enquiries. This is in addition to our two other Customer Service Centers.
- Expanding our existing EU warehouse so that more customers can enjoy lower shipping costs and receive their orders quickly.
- Negotiating with different shipping companies to be able to offer a complete range of shipping options.
As you can see, we are urgently taking steps to fix this issue. We have all hands on deck packing orders and answering emails (from Senior VPs to secretaries to janitors) to ensure that this backlog is met. We expect to be up-to-date within the a couple of weeks.
Please know that we strive to provide you with the best possible service. We regret any inconvenience or frustration that you have experienced.
Your patronage is important to us, and we hope that you will continue to give us opportunities to serve you.
Sincerely,
En gros pour les non anglophone (je me la péte ......lol). Les douanes Chinoise inspectent tout les colis sortant de leur pays et refusent de laisser partir par avion les colis où se trouverait des accus lipo (ils font comme l’Angleterre). Donc pour remédier au problème hobbyking va fournir à ses dépôt CE plus d'accus, vu qu'ils font le voyage par bateau.
Voilà a+
mrdragon91- Messages : 325
Date d'inscription : 21/01/2012
Age : 49
Localisation : Bordeaux Bastide
Re: [Chine] Hobbyking
Yes ! Ce n'est pas un problème de taxe douanière, mais bien un problème de sécurité du transport aérien... Ils sont en train de bannir tous les objets inflammables des avions.
La conséquence directe sera quand même le prix de la lipo achetée plus chère dans le hub européen puisque passée en bonne et due forme par la douane !... Malheureusement, pas d'autre solution.
La conséquence directe sera quand même le prix de la lipo achetée plus chère dans le hub européen puisque passée en bonne et due forme par la douane !... Malheureusement, pas d'autre solution.
olive33- Messages : 173
Date d'inscription : 12/02/2012
Age : 57
Localisation : LE TAILLAN
Re: [Chine] Hobbyking
alors j'ai testé commande de 3 lipo reçu en 5 jours frais de port 7.95$ provenance NL
Comme ça, c'est plus rapide qu'avant, pas de taxe supplémentaire, pas de douane Moi ça me va !!!
Comme ça, c'est plus rapide qu'avant, pas de taxe supplémentaire, pas de douane Moi ça me va !!!
luigi33- Messages : 166
Date d'inscription : 09/06/2012
Age : 54
Localisation : chez moi
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